International Coverage
One Health take care of you from anywhere in the world. Our unique travel assistance service offers the widest international coverage in the market with a limit of up to US$ 300,000.00 * for medical emergencies. The peace and security will always be in your luggage.
Some One Health services you can count on when you are travelling:
- Medical, dental and pharmaceutical assistance
- International Medical Assistance for sports *
- Advance for legal assistance
- Transfer between hospitals
- Financial support in case of lost luggage
- Information in case of documents loss or theft
- Doctor repatriation in case of accident or illness
- Transportation in case of a home accident
- Escort of boarding underage minors
- Message Transmission
- Concierge
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For international coverage use the numbers:
0800 - 725 - 2204 (in Brazil) and
+ 55 (11) 4196 – 8196 (International)
*Limit referring to One Black products.
Scheduling Appointments and Tests
Through our One Health customer service portal you can schedule appointments and tests at the places and dates of your choice. We will always do our best to make your life easier, after all, time is precious.
If you are One beneficiary, use the following telephone number to schedule your next appointment and tests: 0800 – 021 – 3663.
Rooms One
Provide full support to customers when they need it most. That is the purpose of Rooms One Service - One Health outposts in hospitals, taking care of all administrative procedures. Everything so that you only worry about your family’s and your well-being.
Hospital Albert Einstein - Av. Albert Einstein, 627 – 1st floor.
Hospital Sírio-Libanês - Rua Adma Jafet, 91 – ground floor.
Differentiated Customer Service 24h
The One Health places at your disposal a simply differentiated customer service. Our policy of to fully facilitate your access to our services is reflected in the beneficiary telephone service. Anywhere in Brazil, at any time of day, any day of the week, you are assured of being served with agility, responsiveness and cordiality.
| SAC: | 0800-021-3663 |
| 0800-021-3ONE |
Service for the hearing impaired: deficientesauditivos@onehealth.com.br
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